Frequently Asked Questions
Everything you need to know about your Alphalete gear and orders.
How do I determine the right size for my Alphalete apparel?
We recommend referring to the specific size guide located on each product page. Our performance wear is designed for an athletic fit; if you prefer a looser feel, we suggest sizing up.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund or store credit.
How long does shipping take?
Domestic orders typically process within 1-3 business days. Standard shipping usually takes 3-7 business days, while international shipping times vary by destination and customs processing.
How should I care for my high-performance fabrics?
To maintain the integrity of our custom-blended fabrics, we recommend machine washing in cold water and hanging to dry. Avoid using fabric softeners or bleach as they can damage the moisture-wicking properties.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
Can I modify or cancel my order after it has been placed?
Due to our fast processing times, we are unable to modify or cancel orders once they are confirmed. Please double-check your shipping address and cart items before completing your purchase.